Menu

Topic summary

  • Impact theme menu button fails to open. It briefly works after making a menu change, but stops functioning again once the changes are saved.

  • Helper requested more details: share the store link and specify which menu is affected. They also asked the user to preview/test the menu on another theme to determine if the issue is theme-specific.

  • No resolution yet. Action items: provide store URL, identify the exact menu, and test in an alternate theme preview to isolate the cause. Discussion remains open pending the user’s follow-up.

Summarized with AI on December 28. AI used: gpt-5.

Hello, I’m experiencing an issue with the menu in my theme. I’m using the Impact theme. When I press the menu button, it doesn’t open. If I make a change to the menu, it works temporarily, but once I hit save, it stops working again. Can anyone help me resolve this problem? Thanks!

Hi, @DsCosta1997 1

Thanks for getting in touch.

Are you able to share a link to your online store and specify which menu it is? Does this issue also when you preview the menu on another theme?