Merge Customers - Feedback and questions

This is EXCELLENT – and we were able to merge one customer with her other email address flawlessly. THANK YOU.

We DID encounter an issue when we went to merge subsequent duplicate customer accounts – because they had previously been given Gift Cards.

FontFixation_0-1668693483045.png

Whether anyone who has gift cards are that are spent or disabled, the system will not allow for merging of accounts. How do we allow the system to override the gift card issue when we have confirmed that there are NO ACTIVE gift cards on the account?

Thanks!