Recently our store lost its google connection with the following message: Google has noticed that you haven’t completed the Google Ads checklist
There’s a learn more link. Once it’s clicked it takes you into google ads. There isn’t anything there about a checklist.
I’ve spoken to Google and they have confirmed this is something on the Shopify side, not the google side. There isn’t a checklist to complete in our google ad account.
Anyone else come across this and managed to solve it?
No there isn’t a solution for this. I got passed around a few teams within
Shopify, but nobody could fix the issue. Google have confirmed our Ad
account is fine, and should be working with Shopify. It’s frustrating, i’ve
escalated it over the past months as much as possible.
That’s what I have been told. I’ve decided to just ignore what Google is saying and occasionally check my merchant centre to see if there are any different issues overtime. So far it’s been good.
There is a ridiculous amount of people having the same issue. Not good enough really.
The checklist matches the Shopping Ads Setup requirements found under Tools & Settings > Tools > Shopping Ads Setup in your Google Merchant Center account.
One area that’s easy to skip over is the Legal pages. Go to Shopify > Settings > Legal and make sure these are all populated correctly.
Remember, any changes you make can take 3-5 days to be verified by Google, so once you’re satisfied everything’s been completed, you’ll need to wait a few days to see if your product data has been approved.
All my 4000 products are approved by google on shopify and I still have the same message “Google has noticed that you haven’t completed the Google Ads checklist”
When this message exist that mean our products are not showing on google and that is very bad.
I had to add my billing info into Google Ads. Then return to my Shopify dashboard.
Click Google under your sales channels
Click Settings then scroll down to Google Ads account. There’s a button to confirm you have added billing info to your Ads account settings. Confirm you have.
When I returned to view my products on the sales channel, the message no longer displays.
Thank you! Worked for me as well. In Google Ads (https://ads.google.com/) itself I had a quite prominent alert telling me this as well. See the image, it says “No ads will be delivered for your account Enter payment information so your ads can be delivered.”
