Metafield Not Populating In Email Created Via The Send Internal Email Function

Shopify Plus
1

I am testing a product on which I have added a custom MPN metafield.

I am trying to get the MPN to appear in an internal email sent via a flow trigger in a flow related to orders placed.

{{fulfillmentOrder.order.lineItems.product.mpn.value}}

The above has been added to the internal email but when I create a test order with the product that has the MPN and the email is received, there is nothing there.

Any suggestions on where I’m going wrong?

2

Do you have a link to the workflow? Can you show the steps and conditions you’re using?

3

If the conditions pass, an internal email is sent with:

{{fulfillmentOrder.order.lineItems.product.mpn.value}}

The MPN is related to the product in the order for which the conditions have passed.

4

Try logging that value prior to the email send action. Be sure to copy and paste it exactly.

The format looks a little off. The lineItems should be an array. And you would need product.metafields.namespace.key.

5

thanks, you were right about the formatting. I have now added another custom metafield to my products which is a single line of text and it’s working when added to the email in flow. I just want to confirm, this is only visible via the back end/internal use? I was originally going to use the barcode field but found that using the barcode field for this use would have resulted in ‘fake’ barcodes and would have had a negative impact with google/merchant centre. Thanks again for taking the time to reply.

6

Hm not sure why it would result in fake barcodes. You should be able to pull metafields into the frontend with liquid if you want to.