Can anyone please help, i am trying to load a metafield under my product “whats in the box” but when i put the dynamic source link in, the watch in the box drop down dissapears and nothing pulls through
Topic summary
A user is experiencing issues implementing a product metafield for a “What’s in the Box” section on their Shopify store using the Drop theme.
When adding a dynamic source link to display the metafield, the entire “Features” dropdown tab disappears from the product page. The user has confirmed the same functionality works correctly in the theme demo.
Screenshots show:
- The feature tab displays normally with placeholder text
- Removing the placeholder text causes the tab to disappear
- Adding the metafield dynamic source doesn’t restore the tab or pull through the data
The responder suggests this may be a theme compatibility issue or conflict with external plugins. Without direct access to the store’s customization settings, they recommend either:
- Checking for plugin conflicts
- Contacting the theme developer for code-level troubleshooting
The issue remains unresolved and requires deeper technical investigation.
Hello @chriswillemse
From what you said, maybe your added dynamic source link is not working with dropdown menu properly. You can take some time editing the link or contact theme developer to find out the cause code.
It is better for you to share the store URL and issue screenshot here, so that I can know more details about the situation. Thank you!
Hi Jeffery
This is where I am adding it, as soon as I remove the a, and only leave the dynamic source (metafield) in the block, the features tab dissapear
See below
The theme I bought have these items working and the exact same , but mine is not working
Thems: Drop theme
Store is www.deadtree.co.za ( still building fase)
Here you can see, as soon as i take out the I, “features” dissapear. like blow
Now i insert my dynamic source, but feature is not appearing again of pulling the source like below
@chriswillemse This needs to be further checked by accessing your Customization page, I fail to check it directly for you currently since I have no access to your store. Please double-check if you inserted any external plugins on this aspect and if not, it refers to theme issue and contacting theme developer shall be a good way. Thank you!