A user encountered an issue creating automatic shipping discounts in Shopify—the “Method” option to select “Automatic Discount” was missing from their discount creation interface, despite being documented in official Shopify instructions.
Root Cause Identified:
The problem was resolved when the user discovered that automatic shipping discounts are incompatible with stores still using the legacy checkout.liquid file. Only discount code options were available in this configuration.
Important Context:
The issue affects both Shopify Plus and non-Plus stores using checkout.liquid
Product discounts work normally; only shipping discounts are affected
Shopify is deprecating checkout.liquid on August 13, 2024
Recommended Solution:
A community member suggested migrating to Shopify’s new Checkout Extensibility system or using the “Advanced Free Shipping” app, which enables free shipping for specific methods and is compatible with the new checkout architecture.
Summarized with AI on November 11.
AI used: claude-sonnet-4-5-20250929.
I am trying to create an automatic shipping discount based on the Shopify instructions here. It says “In the Method section, select Automatic Discount”.
However, I don’t have the option to choose method when creating shipping discounts. My agency manages several stores, both Plus and non Plus, and I don’t see any option for method in any of them. I only have the option for a discount code, not an automatic discount. This is only a problem for shipping discounts.