Hello everyone,
I am migrating my store from Woocomerce to Shopify.
In Woocomerce, I have gone into Tools>Export> and selected All Content.
My customers and products got migrated except for my subscribers and past orders.
I have also tried - instead of ticking All Content, just selecting Subscribers and Orders, an xml file is created successfully, however when I try to upload the file using the Store Importer app the error message I receive is:
‘May3__1_.xml couldn’t be uploaded because it is not a recognized file. Ensure you’ve chosen the correct file or learn more about which files can be uploaded’
I used the exactly same process to export the customers and products using the All Content option without any issue.
Can anyone tell me what the problem is and how I can solve this?
Any suggestions how I can import my subscribers and orders without the use of a third party app such as Cart2cart etc.
Thank you