I’m afraid this won’t work, you cannot import subscriptions without subscription app installation and even though you have an app installed all subscriptions need to be migrated via app, because each app can have access to its own subscriptions only.
Topic summary
Migrating recurring subscriptions from Squarespace (Stripe) to Shopify while keeping payments intact.
Key guidance
- Shopify docs indicate it’s possible to migrate from Stripe by creating “subscription contracts” (Shopify’s objects for recurring billing). A reference link to the “Migrating from Stripe” guide was shared.
- Practical steps suggested: export subscription data from Squarespace, import to Shopify, install a Shopify subscription app (e.g., ReCharge) and configure Stripe, then notify customers.
Caveats and disagreement
- A counterpoint notes subscriptions cannot be imported generically; they must be migrated via the specific subscription app, since each app can only access its own subscriptions. This constrains the approach and tools.
- The risk of losing data/subscriptions was asked but not directly answered; success appears dependent on app-supported migration.
New open issue (most recent)
- Separate case: BigCommerce → Shopify with NetSuite and WindCave. Existing payment tokens (saved card tokens for recurring charges) sit in NetSuite, and WindCave says they don’t support direct token migration between platforms.
- Questions posed: Can tokens move from NetSuite to Shopify, or must migration be gateway-to-gateway? Best approach to avoid billing interruption?
Status
- No final resolution; guidance link provided; latest token-migration query remains unanswered.