mintsoft 403 error and not recognising the location of the location ID

Hi,

Mintsoft asks to make a private app to get the API codes for integrating into the Shopify API.
I have created an app to get all the required information. I have sourced the location ID from the URL of the active location my warehouse is.

In my conversation with the help chat they asked my whether I had a dev account to which I said yes. I am very new to the shopify world and when I was building a new site the one that I had purchased I created a temporary store to build it. It had all the same information.

This was subsequently disposed of as I realised that changing a store was easier than building a new store and I cancelled all the extra subscriptions that I had paid.

I am not sure why this noise I have created is stopping the integration but I below I will show you what mintsoft is asking for.

URL of store

API Version
Custom App Key

API key

API Password
Shop Location ID

Sorry just to clarify,

The error message from mintsoft says Location ID…is not Active.

On Shopify it clearly shows that it is active

This was just clarifying my problem and not trying to answer it