misdirected request error

Topic summary

A user is encountering a “misdirected request” error when accessing their website flowstateattire.com, preventing visitors from reaching the site.

Troubleshooting attempted:

  • Checked DNS records in GoDaddy to confirm proper linking to Shopify
  • Verified domain connection in Shopify account settings

Current issue identified:
Shopify’s domain settings now display a message indicating: “Your domain has a Cloudflare Proxy, which is not supported by Shopify.”

Status: The problem appears related to Cloudflare proxy configuration conflicting with Shopify’s requirements. The user suspects this DNS/proxy setup is causing the misdirected request error. The issue remains unresolved and requires further action to disable or reconfigure the Cloudflare proxy.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

When i type in the URL of my website ‘flowstateattire.com’ my browser just says ‘misdirected request’ and i can’t visit my website? how do i solve this?

Hi @CashB

You might be having a domain DNS record or browser issue. Kindly try some troubleshooting first such as using a different browser, or device. If none worked, kindly check your DNS record and make sure that it was connected correctly on your Shopify account or, reach out to your domain provider.

Thank you. I checked in GoDaddy if my DNS record is properly linked to shopify. Shopify now says this when I go to settings > domains:

‘‘Your domain has a Cloudflare Proxy, which is not supported by Shopify’’

I guess that also has something to do with my DNS?