A user is experiencing issues with banner images on a Shopify product page that should display differently on mobile versus desktop devices. The banners appear in the theme customization editor but are not visible on the live site URL (hygiadental.com/products/dental-pod).
Key Details:
Current Status:
Hi guys, I have had someone in the past make these banners mobile & desktop view for my landing page. I now think the coding is slightly messed up now with me trying to change it to another page.
Can you please make the first red circle to desktop view and the yellow circled image to mobile view.
Thank you for helping me!
URL: hygiadental.com
Pw: angel
Hi @Anonymous
Which page are these pictures from? Can you share the link to that page for me?
Hi @Anonymous , Can you share the store URL?
@Anonymous
Sorry you are facing this issue,
It would be my pleasure to help you.
Please share your site URL,
I will check out the issue and provide you with a solution here.
This is the page I want to images to be on
@Anonymous thanks for url but i can’t see this section can you please show me
I don’t see the same photo as the one you sent.
Yes I know, it shows on my customization page but not on the actual url page. Do you want to collab to have a look? It is confusing me
Yes I know, it shows on my customization page but not on the actual url page. Do you want to collab to have a look? It is confusing me
I only help externally and do not ask for access to your theme code
If you do not want to show them, I can only help up to here
Hope you solve the problem soon
Have a nice day
The section isnt showing on the actual URL: hygiadental.com though it is showing on my customization page on shopify.
I think youd need to login to see it
@Anonymous can you please share customization theme preview url so i will check and update your if you don’t share publics url so please share DM your url
