Mobile Menu and Search Not Working on my Website

Store Design
1

Hi Experts,

I have noticed that Mobile Menu (Hamburger) & Search Not Working on my Website for MOBILE. I am not able to click them. My website is:

gadgetrebirth.com

Please help as I have tried all possible solutions from my end and tried multiple previous solutions updating theme.liquid file.. but nothing worked.

2 Likes
2

Hey @merajakhtar002 could you please check in the incognito mode. Because I check in my device and found that there is working well.

Thanks

1 Like
3

Hi @merajakhtar002 ,

I reviewed your website it’s working fine, if still having issues you can resolve it going through these steps.

  1. Check for Conflicting Scripts: A known culprit for such issues is the inclusion of external scripts that interfere with theme functionalities. For instance, a script from “thescorpiolab.com” has been identified in other cases to cause similar problems. Review your theme.liquid file for any such scripts, particularly near the bottom of the file. If found, consider removing or commenting them out to see if the issue resolves.

  2. Inspect Theme Customizations: If you’ve made recent changes to your theme’s code, especially in files like header.liquid or theme.js, these could be affecting mobile interactions. Revert any recent changes or compare with a fresh copy of the theme to identify discrepancies.

  3. Test for App Conflicts: Third-party apps can sometimes interfere with theme scripts. Temporarily disable any recently added apps to determine if they’re causing the conflict. Pay special attention to apps that modify the storefront’s appearance or functionality.

  4. Review JavaScript Errors: Use your browser’s developer tools to check for JavaScript errors that might be preventing the menu or search from functioning. Errors related to undefined functions or missing scripts can provide clues to the underlying issue.

  5. Consult Theme Documentation or Support: If you’re using a third-party theme, consult its documentation or reach out to the developer for support. They might have specific guidance or updates to address mobile compatibility issues.

Hope this will help. Let me know if you need more help.

Regards,