Hello, on the mobile view of my menu I have the problem that some buttons have a different color, i.e. the boxes. Why is this and how can I change it? Thanks !
Topic summary
Mobile menu buttons display inconsistent colors on mobile, and some links are underlined on desktop while appearing in a different color on mobile. The store URL (curclean.com) and screenshots were provided to illustrate the issue.
Recent updates:
- A community member tested the site on Edge, Chrome, and Firefox and couldn’t reproduce the color/underline discrepancy. They requested the specific browser used by the reporter.
- The issue appears device/browser-specific but hasn’t been isolated yet.
Support guidance:
- If using a Shopify-supported theme, Theme Support can assist via the Shopify Help Center (after login) for customization help.
- If using a third-party/custom theme, contact the theme’s developers; if unavailable, consider hiring a developer through Shopify Partners.
Notes:
- Screenshots are central to understanding the visual inconsistency.
Status and next steps:
- Unresolved. Awaiting the reporter’s browser details and confirmation of theme type to proceed with targeted troubleshooting or escalate to theme support.
Hey, @yzarda .
Thanks for reaching out and posting this question!
If you’re using a Shopify-supported theme, then this is something that our Theme Support team can help you with. While we’re unable to provide account-specific support via the Shopify Community at this time, we’d be happy to assist you with a customization request through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.
If you’re using a third-party or custom theme, then we’d recommend getting support for your theme from the theme designers. However, if the theme designers don’t offer customization support, then you can also consider hiring a developer to assist you with the theme. Should you need help finding a developer for your store, then you can take a look at our directory of certified developers on Shopify Partners.
If you have any other questions on this topic, then don’t hesitate to let us know.
Hi @yzarda
Can you share your store url?
1 Like
Hi @Kyle_liu
its: curclean.com
Hi @yzarda
Which browser are you using? I used Edge, Chrome, Firefox, and none of them encountered the situation you mentioned.
