Mobile Scrolling Issue Outside of Page/Website Dawn Theme

Store Design
, , , , , , , , ,

Topic summary

A user reports an issue with the Dawn theme where mobile visitors can scroll beyond the page boundaries, creating unwanted white space or overflow.

Problem Details:

  • The issue occurs specifically on mobile devices
  • Multiple CSS solutions have been attempted without success
  • Screenshots were provided showing the scrolling behavior extending past the normal page edges

Current Status:

  • Another user tested on Android and could not reproduce the same issue
  • The original poster shared a video clip to demonstrate the exact scrolling behavior they’re experiencing
  • The discussion remains open with no confirmed solution yet

The thread is seeking CSS or theme-specific fixes to prevent horizontal or vertical over-scrolling on mobile devices.

Summarized with AI on November 18. AI used: claude-sonnet-4-5-20250929.
1

I’m facing a problem with my Shopify website’s mobile version. Despite trying various solutions, I can’t prevent users from scrolling beyond the page boundaries on mobile devices. If anyone has successfully dealt with this problem or has tips to disable scrolling on mobile outside of the page and website, I’d greatly appreciate your assistance. I’m using the Dawn theme and I have tried different codes but none seem to work for me.

Your expertise and guidance would be highly appreciated! Thanks for being an awesome community.

See images:

Screenshot 2023-07-18 at 20.35.01.png
Screenshot 2023-07-18 at 20.35.01.png628×1012 137 KB

Screenshot 2023-07-18 at 20.35.10.png
Screenshot 2023-07-18 at 20.35.10.png634×1126 344 KB

Website: conscire.co.uk

2

Hello, I have check on my phone and I don’t see bug same your image, I’m using android

3

@Typostore Hi thanks for replying. So here’s a little clip to show you exactly what my experience is.