A user reports that their mobile store’s hamburger menu (three lines at top right) is missing navigation options that appear in the desktop version’s top left menu.
Issue Details:
Suggested Solution:
Status: Awaiting user response on whether issue is device-specific; no resolution yet confirmed.
Hello! So we have a bit of an issue: The mobile version of our store seems to be missing some options when we click the 3 lines at the top right. We’re trying to figure out what setting we have to mess with to get the options you see at the top left of the desktop view to appear on the mobile version.
For Reference
Desktop View
Mobile view before clicking the 3 lines at the top right
Mobile View after hitting the 3 lines on the right.
Hi @Battlecore
Is this issue happening on all mobile devices? If so, the issue might be coming directly to the theme. Kindly reach out to your theme provider so, they can further check your theme settings and coding to see where the issue is coming from. They provide you more insight and instructions if needed.
