Mobile Theme is not showing in Online Store > Theme option

Store Design
1

Hi Support,

Previously in our account mobile theme option was showing in Online Store > Theme interface but currently it is disapear and our website is broken in on mobile devices.

Please help to check and assist.

2

Hello, @prateekshukla !

Could you tell me a little bit more about this and how you noticed it?

Also, what is the name of your theme? Sometimes, there can be a theme specific issue, so it is important to check this.

You can also test it out yourself by taking the following steps:

  • In your admin, go to Online store > Themes.
  • In the Popular free themes section near the bottom of the page, view the top free themes from the Shopify Theme Store or click “Visit theme store” to browse all available themes.
  • Select any of one the free themes you see there.
  • Click the Add button for the theme. The theme will be added to the Theme library section of your Themes page of your admin.
  • Once you have added the theme to your Theme Library, you can click on the three dots next to the Publish button, and select Preview.
  • Check to see if the mobile version is available there.

If it is not available you will likely have to investigate this further with the developers of your theme, or with us, depending on what the theme is.