Mobile version all jumbled

Topic summary

A user is experiencing a layout issue on their mobile site, specifically in the product selection section.

Key Details:

  • The mobile preview in the admin panel displays correctly
  • The problem occurs on multiple iPhones
  • Rotating the device to landscape and back to portrait temporarily fixes the layout

Current Status:
The issue remains unresolved with no responses yet. This appears to be a rendering bug that may be related to viewport initialization or CSS media queries not triggering properly on initial page load.

Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.

Help please! My mobile site is all jumbled in the product selection section. When I preview the mobile version in my admin online store, it looks fine. Also, if I turn my phone sideways and then back upright it fixes itself. I have tried on two different iPhones and same issue.

Lindsay what is the site url?

Password: rtiara

Hmm I’m not seeing anything wrong on mobile. You have a hero banner with “Shop All” button, and “Featured Favs” section which is a scrollable slideshow. And then the newsletter section.

If you click on a product and scroll down to the size/colors, does it show correctly? That is where it is jumbled.

No it’s just a normal button style variant picker.

Thank you! Do you have an iPhone? I tried on both of my iPhones and same issue. But if I rotate the phone and then back upright, it fixes itself.

I’m on Samsung. I also inspected on desktop in iPhone view and no issues. Maybe it’s just a caching thing on your device.


One thing though… Add to Cart and Buy it Now. Why both? The Buy it Now button goes straight to the checkout page, it’s a matter of preference but I think you should get rid of it, and just stick to the Add to Cart button, and maybe have a pull out cart drawer.

Thank you so much!! The Buy It Now just came with the theme, I will definitely look into that. I appreciate you

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