Hello shopify team, currently we are selling some gift cards to our customers, and we want to make the e-mail they receive more christmas-related. I know in the “Language” section of the theme, we can modify some of the text of the mail (Not all), but we want to update the card image & text that cur…

Hi was having hard time finding out how to change the image in my email aswell. After playing around with it managed to get it to work changing the code in the email notification. First you wanna add the image file for the gift card to your files list. settings> files> upload files once image ha…

trubootynz - Works a treat! Thanks v much :))

Hi, after some trial and error I was able to figure it out! In order to make your graphic visible on the “view gift card” and “print gift card” buttons, change the dimensions listed in the code (outlined in the yellow box) to reflect the dimensions of the graphic you created or the size that you wo…

Hello Miles, thanks for your reply. I have done exactly that and in the preview, it turned out fine. However, when i resend the notification to myself again, it doesn’t show up on the email (the file appears to be broken). Do you know why that is? I don’t understand and i have spent 2 hours trying…

Hello Miles! how are you? I followed all the instructions, and it works but despite the size or resolution, I can´t make the new image display properly. Here you can see. What I am doing wrong :expressionless_face: ? Thank you! [it sees blur] [it has a good size]

The instructions say it doesn’t work for Shopify 2.0 themes. Do you know how we can make this change for 2.0 themes?

This is a great answer, and helped me a lot. But this element you reference does not apply to all themes, so here’s a guide if someone is stuck. These themes are most likely using their own assets instead of the shopify global asset for gift cards, as you referenced. This filename also may change! …

thank you so much, i will do it and let you know. Thank you again

@Miles Did you have a solution for the question about changing the color of the dollar amount on the Gift Card page? I also have a very light colored Gift Card image and the white text isn’t ideal. Thanks!

This happened to me today, and the issue was that I forgot to include the .png or .jpg when I updated the code. Once I added that, the image appeared without issue.

Hi, I am trying to adjust the font size and possibly bold it for the value of my gift card in the email that the customer receives. I am good with coding but just can’t find the right line to input it in. Do you know which section of code to implement it in?

Modifying the email image my customers receive when buying a gift card

Shopify Discussion

adventmedia July 23, 2022, 7:45pm 24

https://giftify.cards/shopify-gift-card-emailer/

Topic		Replies	Views
Gift Card image customisation in email notification Store Design troubleshooting	5	160	September 3, 2025
Change gift card image in shopify, using pipeline theme Store Design design , troubleshooting	7	148	August 3, 2024
How can I alter the gift card image in client emails? Store Design	3	70	September 27, 2021
How do I change the gift card email image code? Store Design troubleshooting	3	82	November 23, 2021
Gift Card email Store Design customizations	9	175	May 23, 2024

Modifying the email image my customers receive when buying a gift card

Related topics