Hi Miles this hasnt worked for me can you help?
Topic summary
Goal: Customize the gift card visuals and text—both on the storefront gift card page and in the gift card email.
Core solutions shared:
- Page image: Upload a new image to Theme > Edit code > Assets, then update Templates > gift-card.liquid to use the new asset (e.g., asset_img_url).
- Email image: Settings > Notifications > “Gift card created”; replace
with your image (asset_img_url) or a direct Files URL.
Common issues and fixes:
- Email shows default or broken image: ensure the correct file extension (.png/.jpg) and path; some had success using Settings > Files URL with explicit width/height to avoid blur.
- Blurry/giant images: use asset_img_url with a standard width (e.g., ‘600x’ for email) or set width/height; avoid too-small sources.
- “View/Print gift card” still default: update dimensions/references in gift_card.liquid and ensure theme-specific assets are replaced.
- Theme variations: Some themes (including 2.0) use their own asset names; locate and replace the theme’s specific gift card image, keeping the same filename/extension.
Unresolved/ongoing:
- Change color/size/bold of the gift card value text (page/email) remains unanswered.
- Dynamic images per gift card product or value not provided.
- Some paid-theme previews succeed but sent emails still show defaults.
Status: Mixed success with community workarounds; several edge cases remain open.