Hello shopify team, currently we are selling some gift cards to our customers, and we want to make the e-mail they receive more christmas-related. I know in the “Language” section of the theme, we can modify some of the text of the mail (Not all), but we want to update the card image & text that cur…

Hi was having hard time finding out how to change the image in my email aswell. After playing around with it managed to get it to work changing the code in the email notification. First you wanna add the image file for the gift card to your files list. settings> files> upload files once image ha…

Hi, @jjcastillot ! I’m Miles from the Social Care team at Shopify. Modifying your gift card image is something you can do in your Shopify admin, but it does require some coding. I’ll walk you through each step, but I want to start with some information if you’re unsure how to code. If you’re using…

Hi Miles, thanks a lot for your help! I followed your instructions and the image was replaced succesfully: [jjcastillot_0-1608232842025.png] I will modify the image so the text and objects doesn’t get covered by the gift-card code. I just need an extra help: How can I modify the text color of th…

Hi there! I am looking for a way to change the image in the email the customer gets - not the gift card image on the webpage. I changed the image of the shop-page (with the solution above) but the image in the email is still the shopify-standard-picture. Any way to change this as well? By the way:…

Hi, @maranolo ! You can change the email image and text as well. To do this, head over to Settings > Notifications and find the notification labelled “Gift card created”. To change the image in the email, find the following code: <img src="{{ 'gift-card/card.jpg' | shopify_asset_url }}" alt=""> A…

Hi there, I have followed the steps shown above but it seems to break and now there is no image. I have tried with both a static image (jpeg) and a gif. Do you have any other suggestions as to what might be going wrong? Also, is there a way to add our logo to the page? At the moment it just has ou…

The same thing has happened to me and I can’t seem to find a solution. Have you sorted it out since this post?

Unfortunately not. I had to contact shopify support for help in the end to make it into a readable size. As for logo, you can change it at Online Store > Themes > Customize Theme, click on Header from the new option panel on the left side. Then, you will see a box that will allow you to upload an…

Thank you, your explanation helped a lot

Modifying the email image my customers receive when buying a gift card

Shopify Discussion

sabrina2021 May 2, 2021, 3:20am 6

Hi there,

I could not change my email image of the gift card from following the steps. Could you help me?

www.evelinethelabel.com

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Modifying the email image my customers receive when buying a gift card

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