Issue: In the Shopify Motion theme’s Call Out section, the front image displays a white background even though the source images are transparent PNGs. The goal is to have the image area remain transparent.
Attempted fix: Adding CSS (.callout-image { background: transparent !important; }) did not remove the white background.
Access: The merchant shared a preview store URL and password to allow inspection and troubleshooting.
Suggestion given: A participant advised removing the image background using remove.bg and shared a sample image. This did not resolve the issue because the images already have transparent backgrounds.
Likely cause: The Call Out section (theme script/CSS) is imposing a white background layer that overrides the transparent PNGs.
Status: Unresolved. No working code (CSS/Liquid) override has been provided yet. Next step is a theme-specific modification to remove or override the Call Out section’s background layer.
Summarized with AI on February 10.
AI used: gpt-5.
Thanks for the tip, all images already have a transparent background. The theme Call Out Section script creates the white background which I want to remove again but have no idea how.