Hello, I am using the Motion theme and need a solution to hide the ‘Chat with us’ button at the bottom right of the page from Shopify Inbox. It covers up the checkout button on desktop and even worse on mobile. Hoping for a simple solution. Thanks in advance!
Website is golfcoursecollective.com
Hi @gmyles93
This is Victor from PageFly - Landing Page Builder App
You can try this code by following these steps:
Step 1: Go to Online Store->Theme->Edit code.
Step 2: Search file theme.css.
Step 3: Paste the below code at bottom of the file → Save
iframe#dummy-chat-button-iframe {
display: none;
}
Hope that my solution works for you.
Best regards,
Victor | PageFly
Hi Victor, I pasted the code where you stated and it is still there over the checkout button
Hello @gmyles93
It’s GemPages support team and glad to support you today.
Please check out my suggestion below:
Go to Online Store → Theme → Edit code
Open file theme.liquid then add this code to above the tag
If you require any further information, feel free to contact me.
Best regards,
GemPages Support Team
It is still showing on my end on desktop, and seemed to have removed the chat box altogether on mobile. I am not seeing it anywhere
It doesn’t seem to be working.
Hi @gmyles93
You can try this code by following these steps:
Step 1: Go to Online Store->Theme->Edit code.
Step 2: Search file theme.liquid
Step 3: paste bellow code in tag → save.
iframe#dummy-chat-button-iframe {
display: none !important;
}
I’ve tried all the solution that people suggest but nothing’s working. Did you manage to find a solution?
