My coming soon store is still live even though Domain has been moved to Shopify, and it has been more than 10 days.
It has also been since August 10 that I have been trying to make this shopify site to go live. Where is the support for help phone number?
Domain transfers can take up to 10 days to complete. Once you have received the email saying your domain transfer was successful, then it can take up to 24 hours for the SSL to apply to the account. That said, if the SSL certificate doesn’t apply, then we may need to reprovision the certificates which can be done using internal tools.
I’d recommend contacting Shopify Support so they can help get this fixed. You can do this by logging into your store through the help center, searching your question/issue, then selecting “continue” at the bottom of the page that displays the search results.
Like I said, it has been more than 10 days…
Contacting support would be the best route if you’ve received the email that your domain has successfully transferred, and 24 hours have passed since it has been successfully transferred. Our support will be able to help get this fixed up for you.
You will need to manually search your question/issue. Once you have, you will need to click “continue” at the bottom of the page which will lead you to the available contact methods. You’ll want to ensure you’re logged into your account as it will be required to verify your account.