Hi everyone,
We’re looking for some advice on a potential migration. We currently run three brick-and-mortar stores in the UK using EPOS Now and Paymentsense. Each store already has its own dedicated Shopify site (all on the Grow plan).
We’re looking to consolidate everything into Shopify POS to get that unified inventory and reporting, but we have two main questions:
1. The “1% Back” on the Grow Plan We saw on the Shopify UK pricing page that the Grow plan mentions “1% back on sales.” Since we are already on the Grow plan for all three sites, we checked our billing but aren’t seeing this credit.
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Is this a “new customers only” promotion?
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Has anyone successfully negotiated this into an existing account when adding POS? With three stores, that 1% would be a game-changer for our card fee overhead.
2. The Reality of the Switch (EPOS Now/Paymentsense → Shopify POS) Our main driver is the fees. Paymentsense has been… fine, but the lack of integration is starting to hurt.
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For those who made this specific jump: Are the Shopify Payments rates actually competitive once you factor in the “1% back” (if applicable)?
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Are there any “gotchas” with the Shopify hardware compared to the standard PDQ terminals we’re used to?
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How has the multi-location inventory sync held up for you?
We’re currently weighing the Pro/Cons and the “math” is the biggest hurdle. Any insights from UK retailers who have consolidated multiple sites/stores would be amazing. Thanks!