Multi-Currency Error with Razorpay + PayPal (India Store) – Unable to Set EUR Pricing

Payments + Shipping & Fulfilment
1

Hi everyone,

I’m running a Shopify store from India and facing an issue while setting up international pricing for Europe (Germany market).

Current setup:

  • Payment gateways: Razorpay + PayPal (both active)

  • Store currency: INR

  • Using Shopify Markets for international expansion

Issue:
When I try to create a price list in EUR for Germany, I get the error:

“The price list currency is not supported by the shop’s payment gateway.”

I also see prompts asking me to activate Shopify Payments, which is not available in India.

What I want to achieve:

  • Show proper EUR pricing (not just converted INR)

  • Avoid customer confusion at checkout

  • Maintain smooth international payments (especially for EU customers)

Questions:

  1. Is there any workaround to enable true multi-currency pricing without Shopify Payments?

  2. Does using PayPal or any other gateway support EUR pricing in Shopify Markets?

  3. How are other India-based stores handling EU pricing (EUR) + checkout?

  4. Is using only % price adjustment the best/only option in this case?

Would really appreciate insights from anyone exporting internationally from India :folded_hands:

Thanks in advance!

2

Hi @nitorious, I’m Vineet from Identixweb, a Shopify development agency.

I guess this is most likely a Shopify Payments limitation, not a Razorpay or PayPal setup issue.

For true EUR pricing in Shopify Markets, customers need to browse, pay, and get refunds in EUR. Selling in local currencies is supported through Shopify Payments or Adyen. If the order uses other third-party gateways, it is processed in the store’s default currency.

Since Shopify Payments is not available in India, Razorpay/PayPal will not unlock full native EUR checkout through Shopify Markets.

Here are the solutions that I suggest:

  • True EUR checkout with Shopify Markets: Not possible with Razorpay + standalone PayPal alone.

  • PayPal: Can accept international payments, but it does not give full Shopify Markets multi-currency pricing by itself.

  • % price adjustment: This is usually the practical native workaround, but checkout may still be tied to your store currency/payment gateway support.

  • Currency converter apps: They can show EUR on the storefront, but checkout can still revert to INR, which may confuse EU customers.

  • Separate EUR store: This is the best workaround if Europe is a serious market, but it means managing another store, catalog, SEO setup, apps, and operations.

  • Adyen: Shopify mentions Adyen as compatible for enterprise-level businesses, so it may be worth checking if your business qualifies.

For an India-based store, I’d avoid showing “fake” EUR pricing if the checkout finally charges INR. Either keep pricing transparent with INR + clear international shipping/payment messaging, use market-level percentage adjustments, or consider a separate EUR store if Germany/EU becomes a major revenue channel.

3

If you have any active Stripe account, search for alternative ways with Stripe.