I’m looking to set up a new store in a different country but am running into issues because the POS will only display the price of cart items in the default store currency. I would like to avoid the additional admin and maintenance overhead of managing an extension store so am curious what my best alternative option might be? More specifically, can you tell me:
are there any plans to enhance the POS to support multiple currencies? If so, is there a timeline for when this feature might be available?
are there any POS apps available that can provide a workaround for this issue?
is it possible to have the card reader charge in a different currency from the one associated with the Shopify cart?
can you suggest any other possible solutions for this problem that don’t involve setting up expansion stores?
Any help you can offer will be greatly appreciated.
Regarding this currency issue, as far as I know, Shopify POS doesn’t support this feature. You may want to explore ConnectPOS, which is available on the Shopify App Marketplace. It supports multi-currency and multi-language, including the ability to switch languages when printing receipts, and is well-suited for multi-location businesses.
@p_mac “It’s a common challenge when selling in multiple countries, POS showing only the default currency can be limiting. Shopify hasn’t officially added multi currency display in POS yet, and many merchants use custom workarounds. One thing you can check is how your payment provider settings and regional pricing interact with POS, as some providers show converted amounts at checkout even though the cart stays in base currency. Have you noticed any difference when using different payment providers or local rates at the card reader?
This is Aaron from the Retail Team here at Shopify!
Thank you so much for sharing your questions with our Shopify Community. These are some great questions that I hope to provide some more context on.
At this moment, Shopify POS does not support the ability to sell through multiple currencies. This is due to country and currency compliance for Shopify POS. Because of this, our Shopify card readers would also be region and country specific.
However, this is also something that is on our radar and my recommendation would be to have you get in-touch with our Retail Team by visiting the Shopify Help Center to submit your feedback/recommendation so that we can forward it over to our development team.
As @Joyce19 had mentioned, ConnectPOS seems like an app that could work for you but it is important to note that this app is its own POS system that would allow you to integrate your Shopify store with it. Ultimately, you would be processing the sale through the ConnectPOS app, and not through the Shopify POS app.
Thanks @davemaverick. The prices we see on the card reader are always in the default store currency.
We’ve opted to follow the Shopify guidance on this and set up a separate US store. Makes things significantly more painful from a development perspective but seemed like the only workable option for us.