@arayard If you figure anything out with abandoned carts let me know but I do not believe there are any other settings which will allow us to see more abandoned carts? Possibly there is an app which I will look but this obviously would make a big difference if the Abandoned cart section was working correctly we could send automated emails based on double shipping charges. This is a pretty big error on @Shopify_77 side as we should be able to see all legit abandoned carts. Considering I did approx 50 test orders and not one came thru the abandoned cart and the majority of the ones I did I took to the very end so all of my info was in the system including card, etc and I simply did not hit submit.
I also spoke with a developer who said he has a fix in Shopify Plus for double charge shipping/inventory system. We have a few stores but only using “Shopify Advanced”. If you are using Shopify Plus let me know and I can forward his info to you.