Multiple Locations Transferring items in for Pickup

Topic summary

A merchant with multiple warehouses wants to offer local pickup for all inventory items at a single location, with transfer costs applied when items need to be moved between warehouses. The goal is a seamless single-checkout experience.

Core Challenge:

  • Customer orders items from different locations (e.g., Item A in Queensland, Item B in Perth)
  • Needs to show “Local Pickup Available” with applicable transfer cost (e.g., $20)
  • Currently, Shopify treats multi-location carts as independent orders

Secondary Issue:
When combining items from different locations, Shopify displays a generic “Shipping” label without customizable descriptions, creating confusion for pickup customers.

Proposed Solutions:

  • JsRates app suggested for custom shipping rate calculations (requires third-party carrier calculated shipping feature, not available on Basic plan)
  • Shipping Discounts Function API recommended for handling mixed-cart scenarios
  • Custom app development estimated at $2,500-3,500 USD if existing apps cannot fully address the requirements

Multiple solution providers offered to test scenarios and provide setup assistance.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

Hi @PPDPaul ,

This is a use case for Shipping Discounts Function API. That would solve for combined shipping rates for mixed carts.

I can figure out a solution for you whether it’s custom or something in the App Store first I would need to test this scenario on your shop.

Drop me a PM so we can exchange info, if you haven’t already setup a dev shop I can help you with that.