Multiple pickup locations visible on product pages

Shopify Discussion

Topic summary

Goal: show both “Warehouse” and “Showroom” pickup options directly on product pages to prevent confusion when only one location appears with a “view other locations” link.

Context:

  • One physical address, two Shopify locations used to separate inventory types.
  • Warehouse: boxed items, eligible for shipping and in‑store pickup.
  • Showroom: display units, not shippable; pickup or local delivery only.
  • Concern: customers may see “Unavailable for pickup at Showroom” and miss the link to other locations, risking lost sales. Some showroom items remain boxed, so shipping availability must be clear.

Suggested approach:

  • Implement custom theme code to display both locations’ availability inline on the product page.
  • Use product metafields (custom data fields) to control/flag per‑location availability and render the correct messaging without requiring a click.

Status and outcomes:

  • No built‑in Shopify setting was cited; solution requires custom coding with metafields.
  • A community member offered to implement the changes.
  • Thread appears open; no confirmation of implementation yet. An attached screenshot illustrates the current pickup‑availability UI.
Summarized with AI on December 19. AI used: gpt-5.
1

I have 2 locations for inventory but are physically located in the exact same place (same address/building).

We sell outdoor power equipment and are unable to ship products that have been removed from their packaging for our showroom so I have created a ‘warehouse’ location & ‘showroom’ location.

Warehouse inventory are still in boxes and are able to be shipped but also picked up in store.

Showroom inventory is all on display in our showroom and are unable to be shipped and only picked up in store or locally delivered.

As we physically only have the 1 location, it would be quite confusing to the customer when it is saying unavailable for pickup at the showroom location and to view other locations.

I feel as if customers might get confused and not know to click the link to view other locations- which would result in lost sales.

I have products that stay in boxes in the showroom to sell like a backpack sprayer, i don’t want to miss out on online sales (to ship out) if I put the qty’s into the showroom location only (i hope this makes sense)

So my question is:

Is there a way for both locations to be visible on a product page if available instead of having to click a link to view other locations?

Screenshot 2024-09-11 at 2.54.26 PM.png
Screenshot 2024-09-11 at 2.54.26 PM.png994×410 18.3 KB

2

Hi @Jess774 Welcome to the Community, I got your point that you want to show both the location on the product and don’t want the customer to first click on the Check Availability at other store option.

This can be achieved with the help of custom coding and metafield, you can add the metafields in your product and show the details based on that metafiled with the help of custom code.

If you will unable to implement the same then I’m happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!

Best Regards

Sahil

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