We’re having this same issue with Bytespider. Can you give us more info on what you did to fix this? When I contacted Shopify Support, they just suggested using this app ![]()
Thanks!
Sudden spikes of traffic from Singapore are appearing in Shopify Analytics across multiple stores, often within hours, with 100% bounce rate and shown as mobile. Google Analytics (GA) Realtime shows no corresponding visits.
Likely cause: “Bytespider,” a web crawler bot. Merchants can confirm in Shopify: Analytics > Reports > Sessions by location > three-column icon > enable Device/Browser; Singapore sessions list Bytespider.
Behavior: The bot crawls pages sequentially and typically stops after scanning all pages. Stores with many product pages see higher, longer spikes (reports from ~90 to 300+ sessions). GA doesn’t log these, and country/IP blocker apps don’t help.
Workarounds discussed: Allow it to finish; optionally attempt disallow rules in robots.txt, though effectiveness is uncertain. Support responses vary—some say it’s not harmful; one suggested a blocking app (users report it doesn’t stop Bytespider).
Impact: No confirmed harm or consistent sales impact; one merchant noted a slow day but likely coincidental. Concerns persist about scraping and misuse.
Status: No official Shopify-side fix reported. Several request platform-level/server-side mitigation. Discussion remains open.
We’re having this same issue with Bytespider. Can you give us more info on what you did to fix this? When I contacted Shopify Support, they just suggested using this app ![]()
Thanks!