Today my account was charged 29$ and i did not know that it would charge that much. I had a plan for 1 dollar for a couple of months and thought it would never switch to 29$ without my permission. I really don’t have the money to pay that as im going through a very hard time right now, and i would like a refund.
If you were charged unexpectedly for a higher amount on your Shopify account, I would recommend reaching out to Shopify’s support team to request a refund. You can contact them through their support center or by email. When you reach out, explain the situation and why you believe you’re entitled to a refund. They will likely ask for information such as your account details and order number to process the refund. If you’re still unable to get a satisfactory resolution, you may consider disputing the charge with your bank or payment provider.