I signed up with Shopify to take advantage of the 400 ad credit, at 1:39 am today February first I received the credit link from shopify, but the email stated that I have to click the link prior to 11:59 pm the day before the email was sent. Can you please either give me ad credit, or refund me the money I spent on signing up to shopify?
Hi,** @jrmhjns **.
Our support team will be able to take a closer look at your account and discuss best next steps in regards to this situation.
Because this is an account-specific query, we aren’t able to do this via the Community Forums at this stage, but you can reach out to our support team via our help centre here. Once you’ve logged in to your store on our help centre, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our support team can assist with your query further.