My cart button is empty from text

Topic summary

A user is experiencing an issue where their cart button appears without any text. The problem details include what seems to be a corrupted or encoded image reference.

Current Status:

  • The user requested help to add text back to the cart button
  • A support representative from BSSCommerce-B2B offered assistance
  • The user was hesitant to share their store URL publicly

Resolution Path:

  • The support representative initiated a private chat to troubleshoot the issue directly
  • The conversation moved to private messaging for further diagnosis

The issue remains unresolved in the public thread, with troubleshooting continuing privately.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.

heyy guys! i hate little problem detailes

does anyone knows how to solve this and add text this button?

@YONATANN , Can you kindly share your store url?

is there anyway i can send it privately? :slightly_smiling_face:

1 Like

Ok send me in private chat

how to send it?

I’ve sent you a message :slightly_smiling_face: