My colored items turn black at checkout

Topic summary

A user reports an issue where adding a red shirt to their cart automatically changes it to black. This problem started recently.

Troubleshooting Request:

  • Community member requests additional details to diagnose the issue:
    • Store link and password protection status
    • Which page the product is added from
    • Theme type (Dawn or custom)
    • Recent code changes

Possible Cause:
The issue may stem from recently added apps or JavaScript code interfering with variant selection on the product page, causing the default variant (black) to be added regardless of the selected color.

Status: Awaiting more information from the original poster to continue troubleshooting.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

When I put a red shirt in my add to cart it turn it to a black shirt. It just started this.

Hi @Dionpage7

Welcome to the community.

Now, to help with your issue, we need more info. Like your store link, is it password protected? From what page do you add the product to the cart., do you have Dawn theme or some custom code…

If I need to guess, blindly, it could be that you have added some app or JavaScript code that causes issues on the product page, so changing variants does not work, and your default variant is always added.