My content in pages won't link to published store

Technical Q&A

Topic summary

A user uploaded a non-Shopify theme and published their store, but the ABOUT and CONTACT pages appear blank despite being linked through navigation. The content exists and displays correctly in the unpublished Shopify Dawn theme, but not in the live custom theme.

Troubleshooting attempts:

  • Cleared browser cache
  • Deleted and recreated pages
  • Re-uploaded pages

The issue persists with pages showing only headings but no body content on the published store. A developer has requested the store URL to investigate further. The discussion remains open with no resolution yet.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hi

I have uploaded a non-Spotify theme to build my store. I have published the store using this theme and have created ABOUT and CONTACT pages. I’ve linked them to the store using the navigation. However, on my published store these pages have no content (copy) in them - although I am able to create blank pages with headings. The pages I actually want, with my content (copy) are appearing on the non-published Shopify Dawn theme. I have spent ages trying to fix this and am having no luck. I’ve cleared cache, deleted and remade and uploaded the pages. Could anyone help?

Thanks so much.

2

Please share your store url.