My country is not visible in checkout drop down list of countries

support for payment gateway in qatar for shopify store

Hi can anyone help me, I have recently setup online shopify store in Qatar, my main currency of transaction is USD. i am facing following 2 issues.

1- not able to integrate payment gateway to accept credit/debit card

2- on checkout page Qatar is not visible in the dropdown list of countries if i am selecting main currency USD.

looking forward for kind support to solve this issue

Thanks & Regards,

Hi @Easylife-1 !

First off, you can find the list of available payment gateways in Qatar at this link. This list should provide a few options for processing credit cards on your store in Qatar.

With that being said, can you tell me a bit more about the dropdown menu you are using at checkout that doesn’t include Qatar? What part of the checkout process are you referring to? Do you see an error message of some sort?

Any screenshots and context you can provide will be helpful for this point.

Looking forward to your reply.

screen shot shared for your kind review

please find attached the screenshot of error message received prior to enter to the payment gate way page for amazon payment services.

Thanks for the context @Easylife-1 !

In terms of the payment gateway error, we would need to look at your payment set up from your account. That is something our support team can assist you with. You can reach them at the following link.

As for Qatar not appearing in the list of countries - would you be able to send me your store URL so I can test this on my end, please?

Yes thanks for your kind response, please find below the link of my store below
easylife-1.myshopify.com

Thank you @Easylife-1 .

After processing a test cart through your checkout, I’m not seeing a dropdown menu for countries on your payment page. I cannot replicate your screenshot. Are you still experiencing the issue? If you are, please specify which payment gateway you are using that is seeing the issue.