I have set up set up my Shopify/Facebook Sales Channel Shop and have customized my shop. The catalogue are synced too, but I have one problem. With regards to my products that have more than one variants, I have uploaded specific cover image as the main media during product upload and I also upload each variants with specific image thorugh shopify. However my Facebook Shop is only displaying one image for each product and it was random. It does not show all of the images for each product or neither the cover image. If a customer wants to see more images of the product, they have to click all the way to my Shopify store (which displays ALL the images for each product). Is there a way to have all of the images associated with a given product also show up in my Facebook shop?
We are having the same issue. Can anyone help us???
Hi did you work this out, I’m having the same issue
I have manually added images that were missing in FB but they all get removed after a short time by the Shopify snyc. I can’t see any solution to this anywhere?