I’ve talked to Shopify support numerous times with no solution.
why is the favicon not showing up in google searches?
Topic summary
Favicon for a Shopify store is not appearing in Google search results. The site owner has contacted support multiple times without resolution.
A direct check of the favicon URL returns a 404 (file not found): https://teamlingenfelter.com/cdn/shop/t/18/assets/favicon.png?2309. This indicates the favicon asset is missing or the theme points to an incorrect path.
Recommended steps:
- Verify the favicon exists in Theme > Assets; upload/replace the icon if missing and update the theme to reference the correct file path.
- Submit the site’s sitemap to Google via Search Console to encourage re-crawling and help the favicon appear in results.
Key terms:
- Favicon: the small site icon shown in browser tabs and sometimes in search results.
- Sitemap: an XML file that helps Google discover and update site content.
Status: No confirmed fix; actionable next steps provided, discussion remains open.
Hi @KML77
The favicon link gives 404 error https://teamlingenfelter.com/cdn/shop/t/18/assets/favicon.png?2309
Can you try checking if it exists in Theme’s Assets or replace it with the new icon.
Best Regards
Jasmeet Kaur
Hi, @KML77 .
Thank you for reaching out! I am sorry your favicon is not showing for you.
If you haven’t already, I recommend submitting your sitemap to Google. This should help with your favicon showing.
Please let us know if you have any further questions!