He got an error message about it can’t ship to the address given. Second message mentions no rates for this address. I have all of US shipping set up, the rates are set up. He’s in California at a normal address.
Hi @LorenC
I am not sure but I guess you have to configure your Shopify market. This is done by selecting "Add Markets" from within the Markets settings. To resolve it accurately you can contact Shopify live chat support: https://help.shopify.com/en/questions#/contact/chat