I want to remove the email verification from my home page
How to do this?
Hey there, @rkriggs .
Thanks for reaching out today regarding this mandatory email verification screen your website seems to have. I just have a couple questions I want to ask to collect some additional information:
- What theme are you using in your store?
- Can you provide a link to your website so we can check out this mandatory screen?
- Do you have a screenshot of the mandatory screen if you’ve unable to share a link with us?
Based on my experience, your situation is being caused either by your Password Page or by having Customer Accounts set to ‘required’. I’ll advise on how to turn these things off and after that, see if the mandatory page still appears.
To turn off your password page:
- Go to ‘Online Store’ > ‘Preferences’
- Scroll down until you see the ‘Password Page’ section
- Uncheck the checkbox that says ‘Page enabled’ and save the changes.
If the password page is the page your seeing when trying to access your site, then this should fix things up.
To turn off Customer Accounts:
- Go to ‘Settings’ > ‘Checkout’
- Scroll down until you find the ‘Customer Accounts’ section. (It should be near the top)
- Uncheck the circle that says ‘accounts are required’ and switch it to either ‘disabled’ or ‘optional’
If this is causing the mandatory email page to appear, then adjusting the settings in this way will fix this up.
Look into the two potential causes I’ve provided you and let me know if you’re still having issues with this page appear. I’ll keep my eyes and ears open for your reply.