My items are showing as Sold Out when there is inventory available

Shopify Discussion
13

Guys, I just solved this issue and it is very easy :

  1. Go to Products > Inventory

  2. In the upper right corner you gonna see your location (the registered address of your shop), another option will be Oberlo, another will be Printful for example. Here I chose my shop location because I added the product manually and I think this is the reason why it comes as a sold out because of the settings of Oberlo. So yeah - choose your location (it should be already selected by default)

  3. Find the product and click on it (it should give you the list with all the different variants that you have - click on any of it

4)On the next page you will see the following Sections : Options, Pricing, Inventory and Shipping.

In the Inventory section you will see Track Quantity with a check mark next to it

  1. Uncheck that check mark and voila - Sold Out is gone

This is how it worked for me, I hope it works for you too.

Good Luck,

Joro, If you need any more help let me know - I think we are from the same country :smiley:

Cheers