I am importing using Modalyst and Oberlo. The Modalyst items are imported and immediately show up as “sold out”. I read a previous post about clearing cache etc but this is showing on different devices and browsers. Even in my Shopify store the inventory shows 14 items available but the customer see…

I chatted with Tech Support. Apparently I had to go into Settings->Location->mylocation->uncheck the box “Ship from this location”. [2019-06-19_18-49-43.jpg] See Screen Shot. That solved my problem.

I have also noticed a difference in the product listing between Oberlo and Modalyst and how the inventory is listed: [2019-06-19_11-14-23.jpg] [2019-06-19_11-12-27.jpg]

I have exactly the same problem and I’m using Oberlo. From what I’ve read in forums It seems to be a problem with Oberlo app because this Sold Out issue is happening with many themes, even when there’s stock available. Can any shopify admin help us, please? I need to fix this issue asap. Thanks in …

Hey Joroman2k, thanks for the update, It’s good to know that it worked for you. I’ve already unchecked the box on Settings->Location->mylocation->uncheck the box “Ship from this location”, but unfortunately it didn’t worked for me. Hopefully someone will help me out with this issue.

Hello, I have the same sold out problem. I have unchecked mylocation box but doesn’t eliminate the problem have you got another solution? Thanks in advance.

Did you ever solve this? I have the same problem.

Hello! It’s quite difficult if you may have a lot of issues in fulfilling the orders and managing them in your store. When having a dropshipping business, the primary focus would be a reliable order processing tool that you may modify some changes when blunders take place. Spocket has a guaranteed a…

The only suggestion the modalyst support was able to give is to uninstall and reinstall the app…which makes no difference. Re-importing products also doesn’t help. Unchecking the ‘track inventory’ box in the shopify settings is one workaround but in that case you’ll have to monitor the inventory on …

I was having the exact same issue yesterday. I do not use the embedded Shopify menu for customer navigation. I use Mega Menu. I was curious as to whether there was a correlation between my websites menu and the product collections on my admin page. Maybe the two were not communicating properly? I we…

Hi joroman2k , Were you able to eventually troubleshoot this issue on Modalyst? If not, please let me know. I’d be happy to walk through the solution with you. Alternatively, you can check out our Help Center article on How to Fix the Sold Out issue on Shopify . Either way, let me know if you have …

My items are showing as Sold Out when there is inventory available

Shopify Discussion

joroman2k June 19, 2019, 3:07pm 2

Here are two screen shots. When I change the option for Shopify to NOT track inventory then the customer can purchase. So this seems to be a theme related problem with the Debut theme?

Topic		Replies	Views
All new Products from Printify showing as SOLD OUT on my store front despite being in stock Technical Q&A shopify-theme	50	2571	June 14, 2025
All my products in shopify are showing "Sold Out", no matter if I put the item as "Continue Selling" Technical Q&A	3	423	August 20, 2023
Item on site shows sold out even though inventory is available Technical Q&A	11	981	January 16, 2024
All new products show sold out. Starter plan Spotlight theme Technical Q&A shopify-theme	1	167	February 13, 2023
My product showing as sold out. Shopify Discussion troubleshooting , shop-performance	1	283	August 26, 2024

My items are showing as Sold Out when there is inventory available

Related topics