I am importing using Modalyst and Oberlo. The Modalyst items are imported and immediately show up as “sold out”. I read a previous post about clearing cache etc but this is showing on different devices and browsers. Even in my Shopify store the inventory shows 14 items available but the customer see…

I chatted with Tech Support. Apparently I had to go into Settings->Location->mylocation->uncheck the box “Ship from this location”. [2019-06-19_18-49-43.jpg] See Screen Shot. That solved my problem.

Same here. This worked for me, hopefully for you too! Follow the instructions provided by this link tom Shopify support on the issue: http://support.modalyst.co/en/articles/3351232-how-to-fix-sold-out-issue-on-shopify Note: ONCE YOU CHECK THE BOX for Shipping YOU MUST SAVE BEFORE Clicking ‘View I…

Thanks so much. Had the same problem,

Thank you… took me ages to find this solution.

I have the same problem. Sombody can help me? I

Hello. I have gone through the steps indicated in the article provided and the problem does not resolve itself. I have alternatively imported items through CSV and the quantities for the same items continue to reflect 0 and do not show up as available for sell on my site. What insight can you provid…

I chatted with Shopify support and got this. https://support.modalyst.co/en/articles/1405946-what-is-the-easiest-way-to-re-sync-all-the-products-in-my-store-to-shopify-bigcommerce It worked for me. I am not sure if it was something I did originally that caused the change, but once I uninstall and …

I chatted with Shopify support and got this. Let me know if it helps you https://support.modalyst.co/en/articles/1405946-what-is-the-easiest-way-to-re-sync-all-the-products-in-my-store-to-shopify-bigcommerce It worked for me. I am not sure if it was something I did originally that caused the chang…

what was your solution? thanks in advance!

It was a while ago but I believe the solution was to select each item and change the “when sold out” option and/or manually inputting the “available “. Both on the inventory screen.

I am trying to follow your steps to get my inventory to show up in Printful. However, I am unable to choose the Printful app as my default location, and unchecking the box as you have recommended is not an option. It’s grayed out. Thank you for any insight. [PM66_0-1655605883482.png]

My items are showing as Sold Out when there is inventory available

Shopify Discussion

khgamujtaba June 2, 2025, 6:44am 31

If you are using any dropshipping app like CJ dropshipping, Dsers, etc., then adding that app’s shipping rates would resolve that problem.

I made a video for it as well

How To Fix CJ Dropshipping “Sold Out” Issue on Shopify

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My items are showing as Sold Out when there is inventory available

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