My Linkpop link is not opening in my Instagram bio and also if folks copy and paste it into browser. I have it on two of my Instagram profiles and both I get complaints on about people being unable to click through.
Please help asap as u have a lot of crucial links on there.
Keep always in mind others do not see what you see or know what you know.
Always provide relevant context so others can understand, inspect or reproduce issues.
Context such as: For theme problems always provide store url or preview urls, exact demo urls, storefront password if any, theme name, example code, are any apps involved , etc. For browser problems browser name& version, operating system, etc.
https://community.shopify.com/c/shopify-design/help-us-help-you/td-p/668159
Good Luck.
This problem is affecting both of your Instagram profiles, causing frustration as you have important links there. To address this, it’s essential to first check if there’s any problem with the Linkpop link itself, ensuring it’s correctly formatted and starts with “http://” or “https://”. Since Instagram has certain limitations regarding the types of links allowed in bios, confirming that your Linkpop link meets these criteria is crucial. Additionally, testing the link outside of Instagram in a web browser can help determine if the issue lies with the link or Instagram’s platform. If troubleshooting independently doesn’t resolve the problem, reaching out to Linkpop’s support team for assistance is advisable. In the meantime, considering alternative platforms or services to temporarily host your important links might be a viable solution. Addressing this issue promptly is important to ensure seamless access to your crucial links on your Instagram profiles.