My online store disappeared through you
@ahmed58 ,
Log in to your account and contacted to Shopify support chat team. they will surely help you… https://help.shopify.com/en/support/login
Thanks you
Hi @ahmed58
Thank you for sharing your store link for us to check out. I can see that the DNS information for your domain is not populating, this means that the domain doesn’t point to any website in particular.
Was this domain purchased through Shopify or a third party domain host? You will want to sign into the account you use to manage the domain and check that all the DNS information has been properly setup. It can take up to 48 hours for DNS info to populate, so once changes are made I would check back every few hours to check for updates.
You can learn more about setting up a third party domain in our Help Center: Connect your third-party domain to Shopify manually · Shopify Help Center.
Please help me get my store back. I’ve done what I can. Can you check the updates to know that everything is fine?
Hi @ahmed58
I took a look and I can now see that your store is loading and working as it should be. Are you still experiencing any issues on your end?
I also took a few minutes to have a look at your store and I like the overall layout and how you set it up for the single product. I did notice that your policy pages had some missing information that you will want to fill in. You can find those in your store admin under Settings > Legal.
Customers should always be able to easily find a contact email address and return shipping address for their package. Even if you are dropshipping, customers still need to be able to return their packages to you in case of issues with their order or other concerns.