My Pinterest ads are getting clicks but I don’t see any clicks in shopify. If I go to marketing, it shows no clicks and I am pretty frustrated, because I spend money on those ads and I don’t see any results. If anyone has experienced the same problem, we could discuss together and if someone has a solution, I would be happy to know.
Hi @Janadabagma
This is usually a tracking difference not missing traffic.
Pinterest counts a click immediately.
Shopify only counts a session if the page fully loads and tracking isn’t blocked cookies ad blockers, iOS privacy.
Things to check
Test the ad link yourself
Check Analytics → Sessions by referrer look for pinterest.com / pin.it
Make sure your Pinterest tag is properly installed
Compare clicks vs sessions not just the Marketing tab
Often it’s an attribution mismatch, not lost traffic
Thanks for your help. The pinterest tag is properly installed and I want to test the ad link but how can I access this link?
Thanks for your reply, I will check if everything is connected properly but unfortunately I think it already is.
In many cases, this comes down to tracking setup issues—such as the Pinterest tag not firing correctly or a mismatch between Pinterest tracking and Shopify analytics.
I’d recommend reviewing your Pinterest tag installation and confirming it’s properly connected to your Shopify store. It may also help to compare data directly in your Pinterest Ads Manager to see if clicks are being recorded there.
Hope you’re able to get it sorted quickly!