A user reports that product descriptions and customer reviews are overlapping on certain products in their Shopify store using the Dawn theme, despite trying previous forum solutions.
Proposed Solutions:
GemPages Support suggests this is a theme design issue and provides steps to add custom CSS code:
</body> tagJames_FoxEcom identifies the root cause as inline styles limiting content height, likely copied from another editor or website. Recommends stripping HTML from the product description to remove these problematic inline styles.
Both responses include screenshots demonstrating the issue and solution steps. The problem appears to stem from formatting carried over from external sources rather than a core theme bug.
Hi. Could you please assist, my product description and customer reviews keep overlapping on certain products. I have tried some solutions on the forum but it’s still doing it.
https://ezoutdoor.co.za/products/powertraveller-merlin-15-powerbank-3350-mah-100-lumen-torch-ip67
Hello @spoyled
This design from the theme
You can follow these steps:
I hope the above is useful to you.
Kind & Best regards,
GemPages Support Team
Hi @ezshops
It seems that you copied the content from another editor or website so that it includes an inline style to limit the height of the content like this: https://take.ms/QpglP
I recommend you strip the HTML from product description to remove the root cause
Regards,
James from FoxEcom.