My product page doesn’t load products. What can I do? Drop down menu ok. Catalog of products doesn’

Topic summary

A Shopify store owner is experiencing an issue where their product page loads empty with no products displayed.

Current workaround: Products only appear when accessed through the header navigation dropdown menu.

Problem details:

  • The main product catalog/collection page fails to display any items
  • Products exist in the system and are listed in the navigation
  • The site owner is unsure how to fix the page loading issue

Troubleshooting attempted:

  • Another user suggested clearing browser cache
  • The original poster confirmed they tried this, but it did not resolve the problem

Status: The issue remains unresolved, with the discussion appearing incomplete or containing formatting errors in the latter messages.

Summarized with AI on November 25. AI used: claude-sonnet-4-5-20250929.

Hi. My product page doesn’t load products it goes to the page empty no products to view.
I added Products to the navigation for the header and drop down. That’s the only way a product will be able to be viewed on my website. My website is www.menonfleek.com so I have a Lotta products listed on my head or so, I have something to show. And that’s all I can do right now because I don’t know how to get my page or pages to load with content.

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Hey bro

Have you tried clearing the cache from your browser on your phone or does this happen when you access the website via your personal laptop

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Yes but that’s not it