hi my product image has been added to my product but when i add the product to my page the description and everything else is showing up except for the image..its just blank where the image should be.think maybe a coding issue.my page is Oataua.co.nz.. please help..
Topic summary
Issue: Product images on a Shopify store (oataua.co.nz) are not appearing on the page; descriptions show but the image area is blank. The store owner suspects a theme/coding problem.
Latest check: A responder visited the site and reports that the (single) visible product does display its image correctly. They request more details to diagnose the issue.
Evidence: A screenshot was attached showing the product image rendering on their end. The attachment is central to understanding the discrepancy.
Open questions/needs:
- Which specific page/product(s) are affected?
- Is the issue device/browser-specific or intermittent?
- Any recent theme edits or app changes?
Status: Unresolved. The problem cannot be reproduced by the responder; further information from the store owner is required to proceed.
Hi @OaTaua ,
The image of any of your products is not shown, can you give us more details? Because I went to your shop and saw 1 product and it was still displaying the image
Evidence images:
