My products keep being shown as sold out please help

Store Design
1

Hello,

I’d really appreciate some help with this issue.

I’ve tried updating the quantity and location in the product settings, and I’ve ensured that “Track quantity” is selected with inventory in stock. However, the product is still showing as “Sold Out” on my live store.

I’m using Bottled Goose for fulfilment, I’ve also checked that the product is active and that the location is correctly set. Despite all of this, it’s still not showing as available for purchase.

Has anyone experienced something similar, or is there something I might be missing?
Any advice would be so appreciated! Ive tired to mess around with the settings but nothing is working. My mugs from another supplier show up. Ive been trying for days and nothing I do seems to be right.

Thank you in advance

2

@LeeleeCee - can you please share this product page link? and if you can provide me the collab code then I can login into your account and check the code to solve this issue, you can DM me here or on email below

3

You may want to check and use the “inventory adjustment” numbers until you resolve the connection issue with the real inventory.